Returns

We do not accept returns if you simply don't like the item you ordered. However we do accept return for items damaged during shipment. We will either refund you or send you the replacement after we receive the returned damaged item. (We will pay for the return postage) For more information please contact

Exchanges:

Exchanges are only allowed when:

1. The items are defective or damaged upon receipt;
2. They are returned within 14 days of your receiving them.

Please note that:

All items can only be exchanged for replacement at the equal price.
Cupsshop.com is not responsible for any shipping charges during the whole exchange process.
Please be aware that we will issue the replacements only after your returns have been received.

Email us at service@cupsshop.com, if you have any questions about our exchanges and returns policy.